TERMS OF SERVICE

OVERVIEW

Welcome to Suerteyay.com (“we,” “us,” “our”).
By visiting our website and/or purchasing from us, you agree to these Terms & Conditions (“Terms”), which apply to all users, including browsers, customers, vendors, and content contributors.

Please read these Terms carefully before using our website. If you do not agree, you may not access or use our services.

We may update or modify these Terms at any time by posting changes here. Continued use of the site constitutes acceptance of these changes.

1. Online Store Terms

By using our store, you agree not to use our products for unlawful purposes or violate any applicable laws.
You must not transmit destructive code such as viruses or malware.
Violating these Terms may result in immediate termination of your access.

2. General Conditions

We reserve the right to refuse service to anyone at any time.
Non-payment data (excluding credit card information) may be transmitted unencrypted. Credit card info is always securely encrypted.
You may not reproduce, copy, sell, or exploit any part of our services without written permission.

3. Accuracy of Information

We strive to provide accurate, complete, and current information, but cannot guarantee it.
Use of information on our site is at your own risk. Content may be updated or changed without notice.

4. Modifications to Service and Prices

Product availability and prices are subject to change without notice.
We may modify or discontinue products or services at any time without liability.

5. Products and Services

Some items may be available exclusively online and in limited quantities.
We make every effort to display product colors and details accurately but cannot guarantee exact matches on your screen.
We reserve the right to limit sales by person, region, or order and to discontinue any product at any time.

Please refer to our Return Policy for details on returns and exchanges.

6. Billing and Account Information

We may refuse or cancel any order at our discretion.
You agree to provide accurate and complete purchase information so we can fulfill your order.
If changes or cancellations occur, we may contact you using the information provided at checkout.

7. Optional Tools

We may provide access to third-party tools “as is” and “as available.”
Use of these tools is at your own risk, and we are not responsible for any issues arising from their use.

8. Third-Party Links

Our site may include links to third-party websites not affiliated with Suerteyay.
We are not responsible for their content, products, or services.
Please review third-party policies before purchasing.

9. User Feedback and Submissions

By sending us comments, ideas, or feedback (“Submissions”), you grant us the right to use them freely without obligation to compensate or respond.
We may remove content we find inappropriate or unlawful.
You are responsible for ensuring your Submissions do not violate third-party rights or laws.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors or Omissions

Our site may occasionally contain errors in pricing, descriptions, or availability.
We reserve the right to correct or update information at any time without notice.

12. Prohibited Uses

You may not use our site or content for unlawful, harmful, or abusive purposes, including but not limited to:

Uploading malicious code

Spamming or scraping

Harassing or discriminating against others

Violating intellectual property rights

Violation may result in termination of your access.

13. Disclaimer of Warranties; Limitation of Liability

All products and services are provided “as is” and “as available.”
We do not guarantee uninterrupted, error-free, or secure service.
To the fullest extent permitted by law, Suerteyay and affiliates are not liable for damages, including loss of profits, data, or goodwill resulting from use of our site or products.

14. Indemnification

You agree to indemnify and hold Suerteyay and affiliates harmless from any claims arising from your breach of these Terms or violation of any law or third-party rights.

15. Severability

If any provision is unenforceable, the remaining provisions continue in full effect.

16. Termination

Either you or Suerteyay may terminate these Terms at any time.
Violation of any provision may result in termination without notice, and you remain responsible for any outstanding amounts owed.

17. Entire Agreement

These Terms, along with our Privacy Policy and other posted policies, represent the entire agreement between you and Suerteyay regarding your use of our website.

18. Governing Law

All transactions are processed by the Suerteyay entity in your country of billing.
These Terms are governed by the laws of the United States and applicable local regulations.

19. Changes to Terms

We may update these Terms from time to time. Changes will be posted here with the revised date.
By continuing to use the site, you accept the updated Terms.

✨ Suerteyay – Everything Your Pet Loves, Everything You Need
If you have questions about these Terms, please contact us at:
📧 customer@suerteyay.com